ORACLE SUPPORT SERVICE BY DATAPARK (BD) LIMITED:

DATAPARK Managed is a fully proactive Oracle support service, delivered by a local, dedicated on-site technical consultant, supplied, managed and maintained by us.
Health check (Knowing the risks and opportunities):
Senior qualified Database consultant reviews your database setup and configuration advising in a written report on changes required to improve performance, reliability and security.
Enhancement (Improving reliability and scalability) :
Implementation of additional functionality such as:
⦁ Oracle RAC
⦁ Data Guard
⦁ Advanced Security and Replication
Initially a scoping exercise is carried out to ascertain the exact business requirements and plan for delivery including time and costs.
Upgrade, Migration & Maintenance of Database (Increasing business value)
Provides for the application of a patch, security fix or an entire version upgrade or platform migration. In all cases a scoping exercise is conducted to ensure complete success followed by a written report detailing upgrade and migration methodology, initial system configuration and health, the benefits of upgrade, testing methodologies and performance tuning
Remote (Unlimited fixes at all hours)
A manned help desk, available for business hours or 24 × 7, provides online management of an Oracle and Application infrastructure over and above any break fix services offered by Oracle.
Onsite (Extra qualified support onsite)
There will be highly qualified DBA consultants’ onsite, temporarily or permanently acting under your guidance and management, and backed up by remote DBA service, if required

Secure (Assurance the in Database Security Assessment Service)
Complete Database Security Assessment Service (DSAS) to businesses that rely on the security of the information held within their databases. The output is a complete report describing the security vulnerabilities, compliance and recommendations for problem resolution.
In addition to that DATAPARK provides a comprehensive Oracle service for clients ranging from operators and individual departments to large scale Government, Telco and Finance and Engineering firms. Clients contact directly DATAPARK for assistance with their Oracle Licensing needs as well as technical support in the form of project and consulting as well as the provision of managed services. Application Development and Business Intelligence services are provided based on Oracle technology.